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CONTACT US

Please use the form below to contact our customer support. Enter your information as completely as possible, and a representative will reply back to you. Please only fill out one form per issue as filling out multiple forms for the same case may slow down the response time.

Our business hours are M-F 8am-5pm EST, closed on major holidays. If you need assistance outside of our business hours, please feel free to leave us a message, and our customer service team will get back to you as soon as possible.

By Email

Fields marked with (*) are required

  • If this is a part order, providing your address may speed up the process.
  • Date Format: MM slash DD slash YYYY
  • Accepted file types: jpg, gif, png.
    You may enter more images after your case is created and you receive the link to your case online.
  • Found on the white sticker under the table or product packaging.
  • Found on the white sticker under the table or product packaging. Please include as many details as possible in your message. If you are in need of parts, please add the part number(s) you need.
  • This field is for validation purposes and should be left unchanged.
By Phone
You can reach our office at (301) 816-3060 from 9AM to 12PM and 1PM to 5PM Eastern Time Monday through Friday.

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Better site, shorter URL. www.joola.com

Stay tuned for the latest updates!

Apparel Size Chart

Size
XS
S
M
L
XL
2XL
3XL
Waist (in)
25.5 – 28.5
26.5 – 29.5
29 – 32
31.5 – 34.5
34 – 37
36 – 39
38.5 – 41.5
Hip (in)
37
38.5
41
43
45.5
48
50.5

Shoe Size Chart

EU
CM
US
36
23.5
4.5
37
24
5.5
38
24.5
6
39
25.5
7
40
26
7.5
41
26.5
8.5
42
27.5
9
43
28
10
44
28.5
10.5
45
29.5
11.5
46
30
12
47
30.5
13
48
31.5
13.5

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Holiday Shipping Notice

Order deadlines for delivery by December 24th have passed.
Send a gift card instead!

While there are no guaranteed deliveries as weather or other factors may impact delivery, we will do our very best to ensure your order arrives in time for the holidays.