Thank you for choosing us! We aim to process your order within 48 business hours, excluding weekends and holidays. For larger volume orders or during peak seasons, a little extra time may be required.
Our commitment is to keep you informed. If, for any reason, an item becomes temporarily out of stock or if we require additional payment details, our dedicated customer service representative will reach out to you promptly.
Please note that once an order is placed, we are unable to make alterations or cancellations. We appreciate your understanding and value your trust in us.
Thank you for considering JOOLAUSA for your purchase. At the moment, our website is unable to process orders for shipment to Puerto Rico, Alaska, and Hawaii. However, our dedicated customer service team is here to assist you. Please contact us to place an order.
When reaching out to our customer service, kindly provide the following details to ensure a smooth process:
Our customer service team will calculate the delivery charges based on your order request. For tables, enjoy complimentary delivery to the port of your choice within the continental USA. Customers are responsible for arranging a freight forwarder to handle the final leg of the journey. JOOLA is not liable for any shipping damages that may occur after the table has arrived at the port.
Feel free to contact our customer service for any assistance or additional information you may need. We appreciate your understanding and look forward to serving you.
Thank you for choosing JOOLA USA! To make your purchase seamless, we accept payments through Visa, MasterCard, Discover, AmEx, ApplePay, GooglePay, or PayPal. Unfortunately, we cannot process COD (Collect On Delivery) orders.
Please ensure that the credit card billing address provided is correct, as our system requires accurate information for order processing. Regrettably, we are unable to accept credit card gift cards or non-US bank-issued credit cards.
In our commitment to online security, we may request additional verification from you. We apologize for any inconvenience and appreciate your understanding as we work to enhance your shopping experience.
As a division of Sport Squad, Inc., your credit card statement will reflect charges from “Sport Squad” upon completion of your purchase. By clicking “Submit Order” during checkout, you confirm your agreement to pay the total amount in full in US Dollars. Please note that orders shipped to Washington, Maryland, or California will be subject to applicable sales tax, while any other local taxes are the responsibility of the purchaser.
Your JOOLA USA order is in good hands! Here’s what you need to know about shipping:
For customers in Puerto Rico, Alaska, and Hawaii, please refer to Non-Continental USA Orders for more information.
Standard Shipping:
Free Shipping:
Tables and other oversized orders are delivered Monday – Friday via freight carriers. Customers can choose expedited shipping for an additional charge. However, customers may choose to make their own arrangements with freight forwarders from the port.
Standard table shipping is 7 – 10 days plus an additional 2 – 7 days for processing due to freight pickup scheduling.
Before placing a freight order:
Awaiting a freight order:
Upon delivery:
Inspect the freight before signing the delivery receipt! We work with experienced third-party freight carriers, but sometimes damage can happen.
For any concealed damage found after the delivery, you must contact customer service within 5 days of delivery. Please do not attempt to assemble the table. Please keep all the original packaging, including the pallet.
LTL Tracking
If your tracking number starts SS:
If your tracking number is a 9-digit number:
For other tracking numbers:
Better site, shorter URL. www.joola.com
Stay tuned for the latest updates!
Size | XS | S | M | L | XL | 2XL | 3XL |
---|---|---|---|---|---|---|---|
Waist (in) | 25.5 – 28.5 | 26.5 – 29.5 | 29 – 32 | 31.5 – 34.5 | 34 – 37 | 36 – 39 | 38.5 – 41.5 |
Hip (in) | 37 | 38.5 | 41 | 43 | 45.5 | 48 | 50.5 |
EU | CM | US |
---|---|---|
36 | 23.5 | 4.5 |
37 | 24 | 5.5 |
38 | 24.5 | 6 |
39 | 25.5 | 7 |
40 | 26 | 7.5 |
41 | 26.5 | 8.5 |
42 | 27.5 | 9 |
43 | 28 | 10 |
44 | 28.5 | 10.5 |
45 | 29.5 | 11.5 |
46 | 30 | 12 |
47 | 30.5 | 13 |
48 | 31.5 | 13.5 |
While there are no guaranteed deliveries as weather or other factors may impact delivery, we will do our very best to ensure your order arrives in time for the holidays.
Cookie | Duration | Description |
---|---|---|
cf_clearance | 1 year | This cookie is set by Cloudflare. Clearance Cookie stores the proof of challenge passed. It is used to no longer issue a challenge if present. It is required to reach an origin server. |
cookielawinfo-checkbox-advertisement | 1 year | This cookie records the user consent for the cookies in the "Advertisement" category of the Cookie Consent Form. |
cookielawinfo-checkbox-content | 1 year | This cookie stores the user consent for "Content" category of cookies in the Cookie Consent Form. |
cookielawinfo-checkbox-marketing | 1 year | This cookie records the user consent for the cookies in the "Marketing" category of the Cookie Consent Form. |
cookielawinfo-checkbox-necessary | 1 year | This cookie records the user consent for the cookies in the "Necessary" category of the Cookie Consent Form. |
cookielawinfo-checkbox-performance | 1 year | This cookie stores the user consent for "Performance" category of cookies in the Cookie Consent Form. |
CookieLawInfoConsent | 1 year | CookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie. |
elementor | never | The website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time. |
JSESSIONID | session | New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application. Used to support Cloudflare. |
PHPSESSID | session | This cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed. |
SID, SAPISID, APISID, SSID, HSID, NID, PREF | Google set a number of cookies on any page that includes a Google Map. they appear to include a mixture of pieces of information to measure the number and behavior of Google Maps users. | |
tk_lr | 1 year | JetPack plugin sets this referral cookie on sites using WooCommerce, which analyzes referrer behaviour for Jetpack. |
tk_or | 1 year 1 month 4 days | JetPack plugin sets this referral cookie on sites using WooCommerce, which analyzes referrer behaviour for Jetpack. |
tk_r3d | 3 days | JetPack installs this cookie to collect internal metrics for user activity and improve user experience. |
unique_id_durable | 1 year 1 month | Cookie that is used to register whether the user is logged in. This allows the website owner to make parts of the website inaccessible, based on the user's log-in status. |
viewed_cookie_policy | 1 year | This cookie stores whether or not the user has consented to use cookies on the Cookie Consent Form. It does not store any personal data. |
woocommerce_recently_viewed | session | WooCommerce sets this cookie to store performed actions on the website. |
_GRECAPTCHA | 6 months | Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks. |
__cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
Cookie | Duration | Description |
---|---|---|
fr | 3 months | Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin. |
guest_id | 1 year 1 month | Twitter sets this cookie to identify and track the website visitor. It registers if a user is signed in to the Twitter platform and collects information about ad preferences. |
IDE | 1 year 24 days 1 minute | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
MUID | This is a Microsoft cookie that contains a GUID assigned to your browser. It gets set when you interact with a Microsoft property, including a UET beacon call or a visit to a Microsoft property through the browser. | |
NID | 6 months | Google sets the cookie for advertising purposes; to limit the number of times the user sees an ad, to unwanted mute ads, and to measure the effectiveness of ads. |
test_cookie | 15 minutes | doubleclick.net, a Google property, sets this cookie to determine if the user's browser supports cookies. |
_epik | _epik is set when a person visits a page from a Pinterest ad. When someone clicks on a Pinterest ad, information is added to the URL to help the Pinterest tag find a match. The Pinterest tag caches this information in this cookie. | |
_fbp | 3 months | Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. |
_uetmsclkid | This is the Microsoft Click ID, which is used to improve the accuracy of conversion tracking. | |
_uetsid | This contains the session ID for a unique session on the site | |
_uetvid | UET assigns this unique, anonymized visitor ID, representing a unique visitor. UET stores this data in a first-party cookie. |
Cookie | Duration | Description |
---|---|---|
tk_ai | session | JetPack sets this cookie to store a randomly-generated anonymous ID used only within the admin area and for general analytics tracking. |
tk_qs | 1 hour | JetPack sets this cookie to store a randomly-generated anonymous ID used only within the admin area and for general analytics tracking. |
tk_tc | session | JetPack sets this cookie to record details on how users use the website. |
_ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
_gat_gtag_UA_* | 1 minute | Google Analytics sets this cookie to store a unique user ID. |
_ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
_gid | 1 day | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. |
__utma | 1 year 1 month 4 days | Google Analytics sets this cookie to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. |
__utmb | 1 hour | Google Analytics sets this cookie to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics. |
__utmc | session | Google Analytics sets this cookie to enable interoperability with urchin.js, an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits. It is deleted when the user closes the browser. |
__utmt | 10 minutes | Google Analytics sets this cookie to inhibit the request rate. |
__utmz | 6 months | Google Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site. |
Cookie | Duration | Description |
---|---|---|
CONSENT | 2 years | YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data. |
VISITOR_INFO1_LIVE | 6 months | YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. |
VISITOR_PRIVACY_METADATA | 6 months | This cookie is set by YouTube. |
vuid | 1 year 1 month 4 days | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website. |
YSC | session | Youtube sets this cookie to track the views of embedded videos on Youtube pages. |
yt-remote-connected-devices | never | YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. |
yt-remote-device-id | never | YouTube sets this cookie to store the user's video preferences using embedded YouTube videos. |
yt.innertube::nextId | never | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
yt.innertube::requests | never | YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen. |
Cookie | Duration | Description |
---|---|---|
yith_wcaf_referral_history | past | This cookie is set by YITH to track affiliate referrals. |
_gat_viralsweep_tracker1 | 1 minute | This cookie is set by ViralSweep. Cookies are used to identify a Participant in a campaign, as well as award entries to that Participant when actions are completed |
__kla_id | 1 year 1 month 4 days | Klaviyo sets this cookie to collect information on the visitor’s behavior. This information is used for internal analytics and to optimise the website. It also registers if the visitor has subscribed to a news letter. |
__kla_viewed | never | Klaviyo sets this cookie to collect information on the user's website navigation and preferences. |